Since the creation of Nigeria’s Micro Finance Banking system, several companies have worked hard to provide Nigerians with competent financial services throughout the country. This has pushed Nigerians to employ several channels in the field, including Opay, Kuda, Moniepoint, Palmpay, and others.
Even with the simple method of using the Mini Financing Banking system, some users may be prompted for the “code to change/reset Opay pin and how to do it.” In most situations, this might be attributed to a variety of factors such as neglect, busyness, or personal life activities.
As the Paycom sub-banking app strives to deliver excellent services to its users around the country, some users may have the issue of being unable to recall their OPay PIN, which is why some prefer to know how to reset their PIN. In this article, we will explore 2-3 approaches on how to change/reset your Opay PIN, including;
How to Change/Reset Your Opay PIN on the App
This is one of the simplest methods for changing or resetting your Opay PIN. It merely requires a smartphone and then login access, which may require verification such as live-face capturing, BVN, NIN, or even a fingerprint. The following is the process involved:
- Account Access
However, there are two significant separate PINs on Opay: the login PIN and the payment PIN. First, a login PIN is necessary to login and access your account on the Opay App; if you forget your PIN, you can still access your account without having to reset it. To do this, follow the steps below:
- Launch the Opay app.
- Enter your number, and then below, by the password box, there is “Forgot Password” that you will click on.
- Then proceed to capture your face, as required by the Paycom app. Opay will send an OTP to either your registered phone number or Gmail. Enter the OTP to successfully reset your PIN.
- Account Setting
By this point, you should have logged into your Opay account. After that, take the following steps:
- The Opay App’s bottom edge contains many tabs such as Home, Rewards, Finance, Cards, and Me. Click on “Me”.
- The designed-setting tab will appear at the right-top edge; click on it.
- Different options will appear, including Login Settings, Payment Settings, Saving Settings, and others. When you click on “Payment Settings,” you will see options such as Change Payment PIN, Forgot Payment PIN, and others. In some circumstances, you may see Create Payment PIN and other alternatives; this indicates that you have not previously created a Payment PIN and must do so right now.
- To reset your Payment PIN on the Opay App, answer all of the essential security questions. Be cautious with all of the questions so that your account is not temporarily suspended or blocked.
How to Change/Reset Your Opay PIN with USSD Code
Although there are various options for changing or resetting a PIN on Opay, some users may prefer to use USSD in the process. This is because some people do not have a Smart Android phone, but rather a Keypad device, and they may choose to use the USSD process.
To change or reset your Opay PIN with a USSD code, you must have your registered phone number (the number you used to create the Opay account), airtime (this has happened before, when you need airtime to use a USSD code), and Opay account balance (the mini-banking charges N10 for each transaction). It is not necessary to have funds in your account to accomplish this (a debit will be generated immediately when funds are sent or deposited into the account).
The following are the methods for changing or resetting your Opay pin using the USSD code:
- Dial the USSD Code
Dial *955# from a mobile device with the SIM card you used to register your Opay account.
- Manage Account
A menu with various options will be displayed. Other options include Transfer, Airtime, Data, Balance, and more. Select “Next” number 0, then “Manage Account” number 12, “Change Login Pin” number 2, and lastly enter your current login pin.
- Pin Change
At this point, you will input your current login PIN. This means that you can’t change your login PIN unless you know your existing PIN using the USSD code.
NOTE: Even though the headline says how to reset your Opay PIN, you won’t be able to do it over USSD instead of their App right now because Opay has disabled that process unless you know your current PIN. This means that if a user forgets his or her Opay PIN and wants to reset it, he or she must first utilize the Opay App.
Furthermore, there is a distinction between PIN and login PIN. The first PIN is four digits and is only used for transactions on the Opay app, whilst the latter is six digits and is used for both logging in to the app and making transactions via USSD.
In some circumstances, if the main Opay account owner is no longer present or living, there are steps to take to reset the Opay account PIN.
Conclusion
As a Paycom sub-banking company and Opay subscriber, you may need to reset your Opay PIN via the app or a USSD code. The first method is simple and effective, especially if you have a smartphone with you at the time, however the second alternative may be more difficult for you if you do not have access to one. This is because if you do not know or remember your current login PIN, you will be unable to successfully reset your Opay PIN. The process outlined above will allow you to change or reset your Opay pin.
